PRIVACY POLICY | Horizontriathlon

Last Updated: 13 September 2023

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

We use cookies for important reasons, such as:

To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyse the performance, operation, and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

If you don’t want us to process your data anymore, please contact us at horizontriathlon@gmail.com or send us mail to: 55 Broom Grove, Knebworth, Hertfordshire, SG36BZ

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at horizontriathlon@gmail.com or send us mail to: 55 Broom Grove, Knebworth, Hertfordshire, SG36BZ.

Last Updated: 13 September 2023

1. Introduction

Welcome to www.horizontriathloncoaching.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of information we collect when you use our website and how we use, share, and protect that information.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website.

2. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and other identifiers when you voluntarily provide them to us.

b. Non-Personal Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, referring URL, and other usage data.

3. How We Use Your Information

We may use the collected information for various purposes, including but not limited to:

Providing and maintaining our website.
Responding to your inquiries or requests.
Sending you updates, newsletters, or promotional materials.
Analysing and improving our website's performance and functionality.
Complying with legal obligations.

4. Cookies and Similar Technologies

We may use cookies, web beacons, and similar technologies to collect and store information about your interactions with our website. You can control how cookies are used through your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is entirely secure.

7. Your Choices

You may have the following choices regarding your information:

Access and update your personal information by contacting us.

Opt out of receiving promotional emails by following the instructions in those emails.

Delete your account or personal information, where applicable.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us, and we will take steps to remove that information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. We will notify you of any changes by posting the revised Privacy Policy on this page, and the date of the last update will be modified accordingly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at horizontriathlon@gmail.com.